| No | Nama Unsur | Jumlah Nilai | Jumlah Responden | Nilai Rata-Rata (NRR) | NRR Tertimbang | NRR Tertimbang Dikonversi | Kinerja | Kinerja Terbilang |
|---|---|---|---|---|---|---|---|---|
| Total | 732 | 22 | 33.27 | 3.3273 | 83.18 | B | Baik | |
| 1 | Persyaratan | 73 | 22 | 3.3182 | 0.33181818 | 8.29545455 | B | Baik |
| 2 | Sistem, Mekanisme, dan Prosedur | 69 | 22 | 3.1364 | 0.31363636 | 7.84090909 | B | Baik |
| 3 | Waktu Penyelesaian | 68 | 22 | 3.0909 | 0.30909091 | 7.72727273 | B | Baik |
| 4 | Biaya/Tarif | 86 | 22 | 3.9091 | 0.39090909 | 9.77272727 | A | Sangat Baik |
| 5 | Produk Spesifikasi Jenis Pelayanan | 71 | 22 | 3.2273 | 0.32272727 | 8.06818182 | B | Baik |
| 6 | Kompetensi Pelaksana | 72 | 22 | 3.2727 | 0.32727273 | 8.18181818 | B | Baik |
| 7 | Perilaku Pelaksana | 70 | 22 | 3.1818 | 0.31818182 | 7.95454545 | B | Baik |
| 8 | Maklumat Pelayanan | 77 | 22 | 3.5000 | 0.35000000 | 8.75000000 | B | Baik |
| 9 | Penanganan Pengaduan, Saran dan Masukan | 71 | 22 | 3.2273 | 0.32272727 | 8.06818182 | B | Baik |
| 10 | Sarana dan prasarana | 75 | 22 | 3.4091 | 0.34090909 | 8.52272727 | B | Baik |
